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Frequently Asked Questions

  1. How long will I get the reply after aubmitting the reservation form?
  2. Are all price quoted in the website whether collect?
  3. Are price inclusive of government tax or service charge?
  4. How should I pay?
  5. How can I confirm my booking after I make the payment.?
  6. What is the regulation of the cancellation and the amendment?

1. How long will I get the reply after aubmitting the reservation form?
Our Customer Service Representative will contact you with E-mail within the next 24 Hours in regards to the service request.
2. Are all price quoted in the website whether collect?
The price in the website just for your reference. Since the price change so fast in the Hongkong and Mocau.They will change adjust to the availablity of the hotel.
3. Are price inclusive of government tax or service charge?
Yes, All prices we quote to you are inclusive of government tax and charge.
4. How should I pay?
There is two ways for your payment:1.You can make the payment in our payment system with your credit cards.2. through bank remittance.
5. How can I confirm my booking after I make the payment?
We will sent you the confirmation voucher after we received your payment.
6. What is the regulation of the cancellation and the amendment?
According to the regulation of the hotel in Hongkong and Mocau, all the room rate will be charged if there is any cancellation and amendment. Pleased make a good plan for your trip.
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